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Membership Services Intern

Membership Services Intern

# of Openings 
Min. Exp. (Yrs) 
Posted Date 

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The Calgary Chamber is looking for a Membership Services Intern to begin May 1, 2018 to support the Membership Services Team.


For over 125 years the Calgary Chamber of Commerce has been working every day to make Calgary a better place to live, work and grow a business. This is a rare opportunity to be part of that important work.


If you like to be at the centre of the action, then the Chamber is the place to be. You will have the chance to establish relationships with every business in the city from large public companies, to neighbourhood restaurants. The Chamber connects businesses to each other and to new ideas, helps them grow and expands their influence by meeting with government decision makers to ensure business-friendly conditions exist.


  • Completed your first year of post-secondary school and be enrolled to attend in September 1, 2018 (Please note: This is a STEP program and this is a condition of the grant)
  • Solid administrative skills with demonstrated organizational skills
  • Demonstrates regular use of Microsoft Office 365;
  • Accept nothing but excellence every day;
  • Push themselves and each other to achieve higher levels and always improve;
  • Be supportive and collaborative;
  • Work together, as one big team, trying to make a difference and deliver value to our members;
  • See themselves as having an ability to affect the success of the organization and act upon that realization;
  • Be an ambassador for the Chamber and Calgary, live the Chamber’s brand;
  • Always focus on solutions and take action to get there;
  • Manage time effectively to ensure deadlines and budgets are met;
  • Work early or late as the occasion dictates to meet the needs of the team and/or members;
  • Be equally effective working independently or as part of a team;
  • Demonstrate professional demeanour and conduct in all interactions, both internal and external;
  • Exercise good judgement, maturity and diplomacy;
  • Love change, as you know the only way to achieve excellence is to continuously change and adapt; and most importantly,
  • Be willing to work hard, have fun and love coming to work each day to be part of something great.


As a support for the Membership Services team, the Membership Services Intern will complete the following:


  • Process new membership applications
  • Ensure that the delivery of member welcome email, member certificates and decal and invite to the member welcome reception are fulfilled
  • Manage the membership inbox and respond to inquiries within 24 hours
  • Update CRM with any member changes
  • Ensure database is updated with correct information and missing data fields
  • Print reports and lists as required
  • Coordinate the renewal process with accounting to deliver invoices and follow up reminders
  • Ensure all marketing materials for sales are current and in stock
  • Member mailouts as necessary

Events support

  • Assist with RSVP, name tags, and general set up of member welcome reception and open houses
  • Assign profiles in the database to registrations received

We thank all those who apply but only those who the hiring manager deems qualified will be contacted.  Please ensure you provide a cover letter (in the same document) when applying for the position.  


We will be accepting resumes until April 25, 2018 5:00 PM.