Elevated HR

  • Hotel Sales & Event Coordinator

    ID 2018-1587
    Job Locations CA-Fort McMurray
    # of Openings
    Min. Exp. (Yrs)
    Posted Date
    2 months ago(22/11/2018 21:06)
  • Overview


    Reporting directly to the Hotel General Manager with a dotted reporting line to the Director of Sales and Marketing (DOSM), the Hotel Sales & Event Coordinator will be responsible for acquiring and maintaining primary markets accounts as well as developing accounts for our meeting facilities for multiple properties. A self-starter who is as adept of picking up the phone to make cold calls as they are at nurturing existing accounts to maximum profitability, the Hotel Sales & Event Coordinator will be an integral part of the hotel and sales teams tasked with developing and managing revenues for multiple hotels. To be successful, the Hotel Sales & Event Coordinator will need to thrive in a fast paced environment, where results, recognition and rewards go hand in hand.


    Experience Required

    • 2-5 years of experience in a sales, marketing or related field required, previous hospitality experience considered an asset
    • Familiarity with hotel operations and revenue management an asset
    • Demonstrated success as a persistent sales hunter and closer
    • Pro-active and creative in identifying needs, solutions and independently acting on them
    • Demonstrated planning, research, data analysis and communication skills
    • Strong project coordination, business and creative writing, and reporting skills
    • Strong written and oral communication skills required
    • Must be proficient with basic computer systems, file structures and operations
    • Demonstrated knowledge of Microsoft Office – proficient with Outlook, Word, Excel, PowerPoint
    • Experience using Adobe Creative Suite considered an asset

    Mission Critical Competencies

    • Embodies and lives MasterBUILT’s “Core Obsessions”
    • Exceptional customer service, dispute management and negotiation skills
    • Demonstrates a keen attention to detail
    • Team player that consistently works towards a common goal
    • Ability to exercise discretion 

    Desired Education

    • Bachelor Degree in Business, Marketing, Communication or related field
    • Completion of diploma or certificate program in Hospitality Management considered an asset


    • Actively solicit and nurture primary market accounts by strategically utilizing well-honed outside and inside sales techniques, networking and other sales and marketing techniques.
    • Develop business and leisure accounts for the meeting facilities of multiple hotels.
    • Nurture and expand existing accounts for the hotels that contribute to meeting and expending the hotels operating budgets and targets.
    • Collaborate with the General Manager to develop a comprehensive property sales plan.
    • Provide the DOSM with sales reports as required by the company.
    • Maintain accurate and timely required sales logs as directed.
    • Conduct competitive analysis and maintain up to date files of competitors’ activities, rates of offerings in the rooms & meeting / banqueting field.
    • Plan and execute needed local sales missions on a regular basis.
    • Local tradeshow and sales mission attendance and support as needed.
    • Oversee and or supervise the setting up of events / meetings occurring at properties to ensure consistency and client satisfaction.
    • Provide social media and networking support as it pertains to primary market accounts and business opportunities in the meeting field.
    • Consistently perform to company standards of service; interact with guests, all hotel associates in a professional, gracious and friendly manner and ensures staff does the same.
    • Respond in a timely manner to incoming group/banqueting business opportunities.
    • Conduct hotel site inspections and client presentations.
    • Provide local support to the National Sales team by providing market intelligence on potential national accounts.
    • Work with the National Sales Specialist to set up group blocks and determine availability for incoming groups and setting up group blocks.
    • Passing on incoming lead with multi-hotel sales potential to the national sales team.
    • Supporting with National Sales team on local and regional sales missions as required.
    • Consistent and accurate use of the corporate CRM (Salesforce).
    • Create proposals, contracts and other related booking documentation as required. Manage and maintain client account files.
    • Detail events to include all food & beverage, set up and audio visual needs.
    • Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
    • Be familiar with all aspects of the Health & Safety program including health & safety responsibilities.
    • Perform any additional duties or responsibilities as delegated by the General Manager.


    • A compensation package that provides incentives and rewards performance
    • A flexible benefits package that supports various personal/family situations and work environments
    • A rewarding corporate culture that fosters a positive team and family spirit
    • A cooperative management team that is strategic and forward thinking
    • A fast paced environment with opportunities for advancement



    Please apply online at https://masterbuiltsuperior.bamboohr.com/jobs/view.php?id=79. We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.


    Please note Labour Market Impact Assessment (LMIAs) are not supported for this position. Legal entitlement to work in Canada is required.


    MasterBUILT® Hotels develops, builds, manages and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground up hotels than other company in North America.  As a Gold Standard winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented people with a passion for delivering exceptional results and a desire to learn and grow.


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